Flexible, cost-effective virtual care as an employee benefit

"Dr-Julian has been indispensable to the Milton Keynes IAPT service in recent years. Their service has helped us to manage wait lists when we’ve been unable to source our own workers; and we have the flexibility to increase this capacity too as and when it’s needed."​

"We are relying on Dr-Julian to help us increase our treatment resource. Their services helping us to maintain stable waiting times despite the high increase in referrals we receive. Our relationship with this service led us to introduce a Digital Lead, Senior 8A psychological therapist post working at the interface between our services. The postholder is responsible for managing interface queries, sending new referrals to Dr-Julian, ensuring clients move appropriately across the care pathway and monitoring outcomes."​

"Dr-Julian have provided an excellent service to Herefordshire and Worcestershire Talking Therapies Service, which has made a significant difference in view of our waiting list. Some of our patients awaiting therapy were reluctant to be part of our outsource plan, however with the knowledge they would be allocated immediately they opted in. We are delighted to say that we received excellent feedback, whilst continuing to meet recovery targets.

To date we have no complaints from patients who received therapeutic interventions from Dr-Julian. All their staff are extremely efficient, giving our service timely updates and providing fortnightly meetings which we would highly recommend to support working relationships. Overall we are delighted with provision and would highly recommend their service."

"Since the integration of the Dr-Julian Medical Platform into our operations, we have successfully streamlined a portion of our contracts and services, with a view that we will continue to migrate a significant portion of other contracts. This is largely influenced by the improved satisfaction of our customers and business users through improved UX and streamlined pathways that have been developed in conjunction with the Dr-Julian team.

The platform tools empower us to craft bespoke contracts, tailor them to our specific needs, and effortlessly assign appropriate access rights to relevant stakeholders. Its user-friendly interface simplifies the process, ensuring a smooth experience. Moreover, the platform's robust customisation options have been instrumental in our efforts to minimise the array of software applications previously required, enhancing our operational efficiency and reducing complexity.

To this end, the support complexity has been dramatically reduced due to a stable code base that needs little or no alteration from us as a customer, because of the customisation options mentioned above, so stability has been incredible.​"

"I think it’s fair to say we are very happy with the journey so far and tremendously excited about the future. ​We are learning how to better train our therapists to both understand the advantages of digital therapy and how to then explain this in conversations with patients (and fellow therapists or managers!). ​
‍
We have also been able to bring Commissioners along on this journey and help them understand the position and potential for digital therapy as well as the range of therapies available."